New Patients
Insurance Coverage
Group or Individual Insurance
We attempt to take out as much of the “insurance hassle” as possible for you. We will gladly telephone your insurance company to verify your coverage benefits. Please remember that the benefits quoted to us by your insurance company are not a guarantee of payment. We will file your claim if there is coverage for the services in our office. If your insurance company pays the benefits they quoted us, the only charges you will be responsible for are non-covered services, deductibles or co-insurance. If you have any questions at all regarding your financial responsibilities at our office, please do not hesitate to ask. Our financial manager has years of experience and will be happy to assist you.
Patients Without Insurance Coverage
An increasing number of patients do not have insurance, or have plans with limited coverage, such as catastrophic policies. We have several options so you may receive complete care without undue financial difficulty. One popular option is our very affordable and easy discount plan called “The Unlimited Service Plan” that puts you in the driver’s seat of your health care and can work with your insurance plan as well. Ask us about the details when you come in. We also offer discounted care for our Senior population over 62 years of age! Of course we are always happy to accept cash, your personal check, MasterCard, American Express, Visa or Discover cards.
On the Job Injury or Worker's Compensation
If you are injured on the job, your care should be paid for under your employer’s Worker’s Compensation insurance. You will need to inform your employer of the accident and obtain the name and address of the carrier of their insurance. We will file the claim for you and communicate with you on the progress of your claim. If your employer does not provide billing information, if a settlement has not been made within 3 months or if you suspend or terminate care, any fees and service charges are due immediately.
Personal Injury or Automobile Accidents
Please notify your auto insurance carrier of your accident and obtain a claim number to be used in your billing of charges. If an attorney is representing you regarding your auto accident, please inform our financial manager immediately. Although you are ultimately responsible for your bill, we will wait for settlement of your claim for up to six months after your care is completed. Once the claim is settled or if you suspend or terminate care, any fees for services are due immediately.
Medicare
We do accept assignment of benefit from Medicare. The check is usually sent directly to our office in payment of the services that Medicare will cover, which for chiropractic is ONLY manual manipulation of the spine (office visit). Medicare pays 80% of the allowable fee once the deductible is met. You are required to pay the deductible and the remaining 20%, as well as any non-covered services. Our office completes and files the forms for Medicare at no charge.
Secondary Insurance
First Visit
- Your initial visit to Total Health Solutions will start with a warm hello from our receptionist, with guidance to begin your care at our office.
- Enjoy a cup of tea or water while you fill out the new patient paperwork. You can also download the forms here if you prefer to do it at home.
- We will work out the financial arrangements that best fit your needs and your insurance coverage, if applicable, and discuss that with you prior to your visit.
- A thorough history will be taken by our Patient Care Manager before the Doctor comes in, so we can best understand what you are treating for and how we can best serve your needs.
- Dr. Mitch will do an orthopedic and neurologic examination before giving your adjustment, and discuss with you your specific treatment plan, as well as answer any questions you have. We have state of the art x-ray equipment if the doctor finds it necessary to take x-rays.
- We don't believe in surprises at Total Health Solutions, so we will discuss with you your therapy, x-ray, or nutritional supplement recommendations before implementing them. We want you to be completely comfortable with the treatment plan laid out for you.
- Allow approximately 45 minutes for your care on your first visit. We look forward to serving you in our office!
Contact Us
If you have any questions regarding scheduling a visit at Total Health or have comments on our website please feel free to contact us.
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| Telephone: | 651-429-0101 |
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Total Health Solutions |
Emergency?
For any off-hour emergency, leave us a voicemail at 651-429-0101 and we will call you back!
I Want To Be A New Patient
Check It Out
You wouldn't buy a car without "checking it out" first! We want you to have the same privilege before deciding who to trust with your health care!
Whether you have questions about our office or saw something on our website that you'd like more information on.....
We invite you to schedule a free consultation to "Check Out" the extent to which we can help you. You will have a chance to see our clinic, meet with the doctor and discuss your health concerns without any obligation.
The following forms are needed for your consult time. You can fill them out and fax (651-407-3163) or email them to us prior to your appointment or fill them out in our office. It is your choice!
Simply call us to schedule a "Check It Out" appointment.
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